Privacy policy

Personal data are collected and processed upon every visit to our website.

The processing of personal data relating to this website is governed by Belgian law (Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data, amended by the Act of 11 December 1998 transposing Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data).

Eloy Water SA has defined a clear and precise policy for the protection of your personal data, in accordance with the legal provisions applicable on the matter.

Eloy Water SA has also introduced security measures so as to avoid any loss, any abusive use or any alteration of the personal data of the users of the website to which Eloy Water SA has access.

This charter does not prejudice the rights concerning certain visitors with regard to whom a contract, the law or any other contractual, regulatory or legal document authorizes Eloy Water SA to conduct more extensive operations.  In such a case, the regulations most favorable to Eloy Water SA shall apply.


Eloy Water SA keeps the following personal data during your visit to our website:

  • Your IP address
  • Any information you have voluntarily communicated to Eloy Water SA (for example, your e-mail address by sending messages or questions on this site, and by registering to receive newsflashes, by filling in a form…).


These personal data are used to:

  • improve the content of the site;
  • send you newsflashes on product innovations, events, updates in the sector, etc.;

Eloy Water SA could use the personal data for new purposes which are not yet provided in this charter. In such a case, and before using your data for such new purposes, Eloy Water SA will contact you to communicate the changes made to its regulations for the protection of data relating to privacy and give you an opportunity to refuse to take part in such new purposes of use.


The information collected is not transferred to any other natural or legal person.


This website offers newsflashes free of charge to users to keep them informed about product innovations, events, updates in the sector, etc. These services are primarily intended to provide information.  Users who no longer wish to receive them can simply unsubscribe.


Pursuant to the Belgian legislation on the protection of privacy, you have the right to access, edit, correct or delete data that concern you. You also have the right to oppose, free of charge, the processing of your data. 

You can exercise such rights by sending:

  • a letter to: Eloy Water SA , Louis Eloy, 7 rue des Spinettes, 4140 Sprimont; or
  • an e-mail to


We use cookies on this website. (A cookie is a file sent by our server which is installed on the hard disc of your computer. It keeps track of the website visited and contains a number of information items concerning said visit).  Our cookies are used primarily for the running of the website (technical cookies for sessions).  They are intended to simplify your visit and to improve the dialogue. You can refuse to have cookies installed on your computer by configuring your browser in a manner appropriate for that purpose. Nevertheless, this refusal may prevent access to certain services of the site.